Question 1

Who does LaunchKit Supply work with?

Accepted Answer

We work with service businesses, retail and product brands, event and pop-up teams, trade show exhibitors, conference organizers, business content teams, and partner service providers.

Question 2

Are you a normal print or promotional product supplier?

Accepted Answer

No. We focus on physical growth touchpoints: branded physical materials designed for business actions such as reviews, bookings, leads, social sharing, VIP identity, reorders, and follow-up.

Question 3

Can I request a custom item?

Accepted Answer

Yes. Send the scenario and goal first. We will review whether the item or kit fits the use case, production method, packaging, quality, and delivery scope.

Question 4

Do you provide a design proof before production?

Accepted Answer

Yes. For custom touchpoints, we prepare a proof before production so you can review layout, logo placement, text, QR/NFC links, names, sponsor logos, and key details.

Question 5

Can you support white-label or neutral packaging?

Accepted Answer

Many items can be packed in neutral or partner-friendly packaging by request. White-label requirements should be included in the recommendation request.

Question 6

Can you handle small-batch custom orders?

Accepted Answer

Yes. Many touchpoints are selected for small-batch custom projects, although minimum order quantities depend on material, process, finish, and packaging requirements.

Question 7

What information should I prepare?

Accepted Answer

Please share who this is for, what you are planning, destination market, main action goal, rough quantity, deadline, logo status, reference style, and any QR/NFC links if available.

Question 8

Do you ship internationally?

Accepted Answer

Yes. Item selection favors lightweight, modular, flat-pack, or high-value-density materials that are more practical for international delivery. Final shipping options depend on size, weight, quantity, packaging, and destination.

Question 9

Where are your products made?

Accepted Answer

Our team works with China-based custom manufacturing partners. Selection is shaped around finish, connected use, packaging logic, and international project delivery.

Question 10

Can I request rush production?

Accepted Answer

Rush options may be available depending on item type, quantity, artwork status, destination, and current production capacity. Include the event or delivery deadline in the request.

Question 11

Can I choose custom sizes?

Accepted Answer

Some custom sizes may be available by quote. For faster production, cleaner execution, and more reliable packaging, we usually recommend standard sizes whenever possible.

Question 12

Are the website images final product photos?

Accepted Answer

Some images may be concept visuals, placement references, supplier references, or sample-style images. Final material, size, artwork, link setup, and packaging details are confirmed through the quote and proof process before production.

Questions before planning your touchpoints?

Send the rough version. We can recommend the next step.